Refunds (if applicable)

  1. Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  2. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

  3. If you haven’t received a refund yet, first check your bank account again.

  4. Then contact your credit card company, it may take some time before your refund is officially posted.

  5. Next, contact your bank. There is often some processing time before a refund is posted.

  6. If you’ve done all of this and you still have not received your refund yet, please contact us at eqzeen@gmail.com.
  7. If you receive a refund, the cost of return shipping will be deducted from your refund.